Customer Success Manager, SME & Growth

Customer Success Manager, SME & Growth at Airwallex in CN - Shenzhen **What you'll do** - Design, implement and optimize new employee training programs - Build and maintain training systems for product knowledge, business processes, and skills - Create and iterate training materials including courseware, SOPs, and knowledge manuals - Organize and conduct online/offline training, workshops, and coaching sessions **What they're looking for** - Bachelor's degree or higher with 2+ years in training, learning development, or related roles - Excellent presentation and communication skills - Strong learning ability to quickly understand new products and processes - Experience in fintech, payments, cross-border e-commerce, or B2B SaaS preferred **Details** - Location: CN - Shenzhen - Type: FullTime - Salary: null