Customer Success Manager, SME & Growth
Airwallex
Location: CN - Shenzhen, United States
Employment type: full time
Customer Success Manager, SME & Growth at Airwallex in CN - Shenzhen **What you'll do** - Design, implement and optimize new employee training programs - Build and maintain training systems for product knowledge, business processes, and skills - Create and iterate training materials including courseware, SOPs, and knowledge manuals - Organize and conduct online/offline training, workshops, and coaching sessions **What they're looking for** - Bachelor's degree or higher with 2+ years in training, learning development, or related roles - Excellent presentation and communication skills - Strong learning ability to quickly understand new products and processes - Experience in fintech, payments, cross-border e-commerce, or B2B SaaS preferred **Details** - Location: CN - Shenzhen - Type: FullTime - Salary: null
Similar jobs in CN - Shenzhen
- Senior Solutions Engineer at Airwallex - Shenzhen — Airwallex (CN - Shenzhen, United States)
- Startups Sales, Enterprise at Airwallex — Shanghai — Airwallex (CN - Shenzhen, United States)
- Customer Success Manager at Airwallex - Shenzhen, CN — Airwallex (CN - Shenzhen, United States)
- Manager, Venture Partnerships at Airwallex — Shenzhen, CN — Airwallex (CN - Shenzhen, United States)
- Sales Team Lead at Airwallex — Shenzhen — Airwallex (CN - Shenzhen, United States)
- Account Manager, SME & Growth at Airwallex — Shenzhen — Airwallex (CN - Shenzhen, United States)
- GTM Partnerships Manager at Airwallex — Shenzhen, CN — Airwallex (CN - Shenzhen, United States)
- Account Executive at Airwallex — Shenzhen, China — Airwallex (CN - Shenzhen, United States)