Senior Agent, Customer Service (Portuguese Speaker)
OKX
Location: Budapest, Budapest, Hungary
Senior Agent, Customer Service (Portuguese Speaker) at OKX in Budapest, Hungary **What you'll do** - Handle inquiries and issues from global customers in multiple languages - Collaborate with internal and external stakeholders to address complaints - Maintain strong understanding of company products to communicate effectively - Escalate unresolved issues to supervisors as needed **What they're looking for** - Diploma in finance, customer service & relations, linguistics, or related field - At least 2 years of experience in language-related roles - Proficiency in spoken and written English & Portuguese - Ability to work independently in a fast-paced environment **Details** - Location: Budapest, Hungary - Type: Not specified - Salary: Not specified