Senior Agent, Customer Service (German Speaker)
OKX
Location: Budapest, Budapest, Hungary
Senior Agent, Customer Service (German Speaker) at OKX in Budapest, Hungary. **What you'll do** - Handle inquiries and issues from global customers through email, chat, and voice - Collaborate with internal and external stakeholders to address complaints and feedback - Maintain a strong understanding of company products to communicate effectively - Escalate unresolved queries to Level 2/Supervisors when needed **What they're looking for** - Diploma in finance, customer service, linguistics, or crypto-related studies - 1-2 years of experience in language-related roles - Proficiency in spoken and written language relevant to the job and high English proficiency - Strong interpersonal skills and problem-solving mindset **Details** - Location: Budapest, Hungary - Type: Not specified