Senior Agent, Customer Service (French Speaker)

Senior Agent, Customer Service (French Speaker) at OKX in Budapest, Hungary. **What you'll do** - Handle inquiries and issues from global customers via email, chat, and voice. - Collaborate with internal stakeholders to address complaints and feedback. - Maintain a strong understanding of company products to communicate in customers' preferred language. - Escalate unresolved queries to Level 2/Supervisors when necessary. **What they're looking for** - Diploma in finance, customer service, linguistics, or related field. - 1+ years of experience in language-related roles. - High level of proficiency in English and French (spoken and written). - Ability to work independently in a fast-paced environment. **Details** - Location: Budapest, Hungary - Type: Full-time