Zendesk Architect / Administrator

**Zendesk Architect / Administrator at Qonto in Paris** **What you'll do** - Strengthen Zendesk governance with improved access management and configuration standards - Optimize and scale the architecture including workflows, automations, and ticket routing - Partner cross-functionally with Customer Care, Onboarding, and Operations teams - Manage integrations and the Zendesk roadmap **What they're looking for** - Experience with Zendesk platform administration - Knowledge of SLAs and multi-team processes - Ability to work with cross-functional teams - Skills in third-party tool integrations **Details** - Location: Paris - Type: FullTime - Salary: null