WFM Team Lead

**WFM Team Lead at Wise in São Paulo, Brazil (On-site)** **What you'll do** - Grow and develop the WFM team through career mapping and support - Set scheduling strategy for upcoming months and intraday strategy for next 2 weeks - Build scalable scheduling routines and identify replication opportunities - Drive WFM KPI improvements including forecasting accuracy and scheduling accuracy **What they're looking for** - Passion for leading people and building teams - Strong understanding of operational teams and processes - Experience working across global teams and functions - Ability to identify and resolve issues independently **Details** - Location: São Paulo, Brazil (On-site) - Type: full-time - Salary: null