Vulnerable Customer Team Lead

**Vulnerable Customer Team Lead at Wise in São Paulo, Brazil** **What you'll do** - Lead a team of Vulnerable Customer Consultants to ensure cases are handled efficiently - Analyze customer data to identify trends and enhance customer experience - Collaborate with cross-functional teams to develop products and processes for vulnerable customers - Manage team performance, well-being, and engagement **What they're looking for** - Experience leading customer support teams with vulnerable customers - Ability to analyze customer data and implement improvements - Knowledge of regulatory standards for customer treatment - Strong communication and leadership skills **Details** - Location: São Paulo, Brazil - Type: Full-time - Salary: null