User Escalation Specialist
Stripe
Location: Dublin
**User Escalation Specialist at Stripe in Dublin** **What you'll do** - Respond to and resolve user escalations within agreed service levels - Communicate directly with users via email and phone to solve problems - Conduct data-driven root cause analyses of escalations - Share findings and insights with leadership **What they're looking for** - Experience in customer support and issue resolution - Strong communication skills for direct user interaction - Ability to work with cross-functional teams - Data analysis skills to identify trends and root causes **Details** - Location: Dublin - Type: Not specified - Salary: Not specified