Technical Support Specialist

Anrok

Location: San Francisco, United States

Employment type: full time

**Technical Support Specialist at Anrok in San Francisco** **What you'll do** - Interact daily with customers to provide Technical and Product Support - Work with Technical Solutions Engineering team to improve resolution rates - Develop and improve technical support documentation internally and externally - Collaborate with engineering and product teams to resolve technical problems **What they're looking for** - Proven experience in product support, preferably in software/technology - Customer-centric mindset with exceptional support skills - Experience working with Product and Engineering teams to improve products - Strong communication skills and ability to articulate complex concepts **Details** - Location: San Francisco - Type: null - Salary: null

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