Technical Support Senior Associate

Pleo

Location: United States (Remote)

Employment type: full time

Technical Support Senior Associate at Pleo in Lisbon, Portugal **What you'll do** - Provide technical support to customers via Freshdesk. - Troubleshoot and resolve technical issues effectively. - Collaborate with product teams to report bugs and prioritize fixes. - Drive improvements in support workflows independently. **What they're looking for** - Strong technical understanding and problem-solving skills. - Experience in customer support or technical support roles. - Ability to communicate solutions clearly to non-technical users. - Proactive approach to identifying areas for optimization. **Details** - Location: Lisbon, Portugal, Remote - Type: Full-Time

Similar jobs

View and apply for this job on FintechJob