Technical Support Lead
Lithic
Location: New York, New York, United States, United States
**What you'll do** - Design and implement support processes for API customers. - Ensure 24/7 emergency response within 30 minutes. - Troubleshoot technical issues with API integrations. - Manage a small team of Support Engineers. **What they're looking for** - Experience in payments preferred. - Strong problem-solving skills. - Ability to design scalable support systems. **Details** - Location: New York, United States - Type: Not specified