Technical Support Engineer, Triage & Discovery
Alloy
Location: West Coast
Technical Support Engineer, Triage & Discovery at Alloy in Denver, CO, United States **What you'll do** - Triage incoming support cases and lead customer discovery conversations. - Build high-quality handoffs for senior engineers and resolve straightforward tickets. - Clarify customer issues using technical skills and communication. **What they're looking for** - Strong problem-solving and communication skills. - Experience with technical support workflows. - Ability to navigate technical systems effectively. **Details** - Location: Denver, CO, United States