Technical Support Engineer
Forter
Location: Japan - Tokyo, Japan
**Technical Support Engineer at Forter in Tokyo, Japan** **What you'll do** - Analyze and interpret transaction data related to Forter's AI model - Interact with merchants to explain AI model decisions - Partner with Analytics team to improve model precision - Educate customers about Forter's Policy Builder product - Oversee and maintain merchant business rules **What they're looking for** - 3+ years experience in troubleshooting data analytics in SaaS/software - Working knowledge of SQL, APIs and JavaScript - Proven ability to diagnose and resolve complex analytical issues - Strong interpersonal skills and customer-first mindset **Details** - Location: Tokyo, Japan - Type: Not specified - Salary: null