Technical Support Engineer II, Triage & Discovery
Alloy
Location: London, UK, United Kingdom
**What you'll do** - Engage customers and clarify technical issues - Prepare high-quality handoffs to senior engineers - Resolve straightforward support tickets - Build trust through effective communication **What they're looking for** - Strong problem-solving and technical skills - Experience in customer support roles - Ability to navigate technical systems - Excellent communication skills **Details** - Location: London, UK - Type: Not specified