Technical Support Engineer
Socure
Location: Hybrid - US, United States
Technical Support Engineer at Socure in Hybrid - San Francisco, CA **What you'll do** - Drive customer satisfaction through technical solutions. - Take ownership of customer issues from triage to resolution. - Collaborate with teams to resolve escalated issues. - Create and maintain troubleshooting documentation. **What they're looking for** - Strong technical expertise and communication skills. - Commitment to continuous improvement. - Experience with AI-powered support tools. - Ability to work in a customer-focused environment. **Details** - Location: Hybrid - San Francisco, CA - Type: FullTime