Technical Support Engineer
Vanta
Location: United States (Remote)
Employment type: full time
**Technical Support Engineer at Vanta in Dublin, Ireland** **What you'll do** - Provide technical support to customers through email, screen sharing, and chat - Resolve complex technical issues and serve as final escalation point - Develop deep understanding of Vanta's product capabilities and integrations - Create reproducible test cases and collaborate with Product and Engineering **What they're looking for** - 4+ years of technical support experience in SaaS/Tech - Strong problem-solving and troubleshooting skills - Ability to explain complex solutions clearly to customers - Experience with customer support metrics and SLAs **Details** - Location: Dublin, Ireland, Ireland - Type: Full-time - Salary: null
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