Sr. Manager, Licensed Customer Experience
Betterment
Location: Betterment HQ - New York City, United States
Sr. Manager, Licensed Customer Experience at Betterment in New York City **What you'll do** - Lead and develop a team of licensed customer experience representatives - Own team performance metrics and implement strategies for improvement - Monitor client interactions for quality assurance - Collaborate with various teams to enhance customer satisfaction **What they're looking for** - Experience in managing customer experience teams - Strong leadership and coaching skills - Ability to analyze performance metrics **Details** - Location: Betterment HQ - New York City - Type: Not specified
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