Senior Product Manager, Operations

**Senior Product Manager, Operations at SoFi in WA - Seattle; CA - San Francisco** **What you'll do** - Create product vision, strategy, and roadmap for operations and support platform capabilities - Understand member support journeys and identify opportunities to improve efficiency - Partner with engineering, design, and UX research throughout the product lifecycle - Define success metrics and measure business impact and platform performance **What they're looking for** - 6+ years of product management experience - Bachelor's degree or higher in technical, finance, or quantitative field - Proven ability to lead cross-functional product initiatives in fast-paced environments - Strong communication and stakeholder management skills **Details** - Location: WA - Seattle; CA - San Francisco - Type: Not specified - Salary: Not specified