Senior Platform Engineer - Contact Centre
SumUp
Location: Berlin, Germany, Germany
Senior Platform Engineer for Contact Centre at SumUp in Berlin **What you'll do** - Review and improve contact centre setup - Design AI-powered self-service solutions - Administer Five9 environment and integrations - Implement AI voice solution with Agent Copilot **What they're looking for** - Experience with contact centre platforms (Five9, Genesys) - JavaScript and Salesforce skills - AI tools and conversational AI experience - Ability to communicate technical concepts clearly **Details** - Location: Berlin, Germany - Type: Not specified - Salary: Not specified