Senior Dispute Analyst

Senior Dispute Analyst at Lithic working remotely. **What you'll do** - Own and continuously improve the full disputes lifecycle including intake and chargeback processing - Own the SOPs governing each stage and the metrics that measure them - Deploy, test, and tune agentic investigation tooling across the disputes lifecycle - Convert tooling into realized capacity through context documentation and training **What they're looking for** - Experience owning process improvements and keeping programs defensible to regulators - Ability to handle complex, judgment-heavy exceptions escalated by automation - Skill in context documentation and skill orchestration - Focus on turning agentic solutions into operational capacity **Details** - Location: Remote - Remote