Senior Customer Contact Specialist
Upstart
Location: Columbus, OH, USA, United States
Senior Customer Contact Specialist at Upstart, Columbus, OH, USA **What you'll do** - Handle inquiries across phone and email - Resolve escalations from vendor support - Act as a subject matter expert on products - Support funnel conversion by addressing applicant questions **What they're looking for** - Strong communication and problem-solving skills - Experience in customer support roles - Ability to manage complex inquiries - Knowledge of compliance and policy guidelines **Details** - Location: Columbus, OH, USA - Type: Not specified