Senior Complaints Specialist, EMEA
Airwallex
Location: UK - London, United Kingdom
Senior Complaints Specialist, EMEA at Airwallex in London **What you'll do** - Resolve complex disputes and meet regulatory deadlines - Lead monthly complaints reviews - Drive root cause analysis - Improve complaints handling processes for the EMEA region **What they're looking for** - Natural complaint handler with ownership mindset - Extensive knowledge of UK regulations including DISP and FOS - Organized and deadline-driven - Ability to turn technical problems into clear explanations **Details** - Location: UK - London - Type: FullTime - Salary: null