Senior Borrower Success Associate

Upstart

Location: United States | Remote, United States (Remote)

Upstart is hiring a Senior Borrower Success Associate in the United States. **What you'll do** - Resolve complex borrower inquiries across email, chat, and phone - Investigate borrower concerns using available systems and resources - Take ownership of cases through resolution - Contribute to First Response Time, Borrower Satisfaction, and team productivity **What they're looking for** - Experience in resolving complex borrower inquiries - Ability to investigate issues using available systems and resources - Strong case ownership and resolution skills - Focus on quality and accuracy in borrower support **Details** - Location: United States | Remote - Type: Not specified - Salary: Not specified

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