Scaled Retention Customer Success Manager
Bill.com
Location: United States, United States
Scaled Retention Customer Success Manager at Bill.com in the United States **What you'll do** - Own team performance and development for up to eleven Scaled CSMs - Hold team to motion coverage for attrition, renewals, and expansion - Manage escalations from sales, support, and customers - Oversee special project execution and new hire ramp **What they're looking for** - Experience managing high-volume customer success teams - Strong leadership and development skills - Ability to handle escalations and complex customer issues - Experience with strategic project management **Details** - Location: United States - Type: Not specified - Salary: null
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