Risk Operations Specialist
Melio
Location: Denver
Risk Operations Specialist at Melio in Denver **What you'll do** - Handle frontline fraud decisioning - Manage escalations related to Risk decisioning - Complete Zendesk tickets and written communications - Communicate with customers via phone for account recovery **What they're looking for** - 1+ years of experience in risk, customer experience, or payment operations - 1+ years working with ZenDesk - Availability between 10AM-7PM MST, Monday-Friday - Experience maintaining personal and group KPIs **Details** - Location: Denver - Type: Full-Time - Salary: null