Payment Operations Lead

Mercury

Location: San Francisco, CA, New York, NY, Portland, OR, or Remote within United States, United States

**Payment Operations Lead at Mercury in San Francisco, CA, New York, NY, Portland, OR, or Remote within United States** **What you'll do** - Lead and develop a Payment Operations team supporting Mercury Bank's payment rails - Build and scale payment operations desks across international wires, domestic wires, RTP, ACH, and checks - Improve operational efficiency through better processes, tooling, automation, and AI - Bring deep payments expertise to operational decision-making **What they're looking for** - Strong team leadership and systems-minded approach - Deep payments knowledge and understanding of payment rails - Experience with process design, tooling, automation, and AI - Ability to navigate exceptions, investigations, returns, and recalls **Details** - Location: San Francisco, CA, New York, NY, Portland, OR, or Remote within United States - Type: Not specified - Salary: null

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