Owner Experience Manager

**Owner Experience Manager** at Pacaso in Lake Tahoe, California, United States **What you'll do** - Manage a defined portfolio of owners within a specific region - Serve as the primary relationship owner and strategic point of contact - Guide onboarding, first-stay milestones, and expectation setting - Monitor engagement, utilization, and owner health across the portfolio **What they're looking for** - Deep knowledge of regional homes, owner preferences, and usage patterns - Ability to build trusted relationships with owners - Experience anticipating risk and protecting long-term retention - Strong communication skills as an internal advocate for assigned owners **Details** - Location: Lake Tahoe, California, United States - Type: Not specified - Salary: Not specified