Operations Manager
Lemonade
Location: Remote
Operations Manager at Lemonade, Remote. **What you'll do** - Lead execution of CX automation projects. - Own reporting on automation performance. - Partner with teams to implement new initiatives. - Monitor and optimize LLM pipeline outputs. **What they're looking for** - 2+ years in customer experience or operations. - Familiarity with customer service automation tools. - Strong analytical and organizational skills. - Bachelor's degree in a related field. **Details** - Location: Remote - Type: FullTime - Salary: $100,000 - $115,000 USD