Ongoing Monitoring Operations Manager
Tide
Location: Bulgaria
Ongoing Monitoring Operations Manager role at Tide in Bulgaria, leading critical workstreams within the risk and compliance function. **What you'll do** - Own and manage Ongoing Monitoring workstream forecasts and define SLAs and strategies. - Report success and efficiency to senior stakeholders and assess data to identify optimisations. - Investigate production issues, suggest workarounds, and work across transaction monitoring, sanctions screening, and international payments. **What they're looking for** - Experience working closely with technical and non-technical teams to solve problems. - Ability to manage headcount and workload forecasts while scaling operations in UK and EU markets. **Details** - Location: Bulgaria - Type: Not specified - Salary: Not specified