Manager, Customer Success (Americas)

**Manager, Customer Success (Americas) at Oyster (The Americas)** **What you'll do** - Lead the AMER Dedicated CSM team providing white-glove service to high-value customers - Own health, retention, and expansion outcomes for the AMER dedicated-tier portfolio - Coach a team through complex multi-product, multi-country customer relationships - Represent Oyster across the full team member lifecycle **What they're looking for** - Hands-on, strategic approach to customer success - Experience leading teams and managing high-value customer portfolios - Ability to work across West and East AMER time zones - Strong leadership, customer strategy, and operational excellence skills **Details** - Location: The Americas - Type: FullTime - Salary: null