KYC Operations Team Lead - Consumer
Wise
Location: São Paulo, Brazil
Wise is seeking a KYC Operations Team Lead in São Paulo, Brazil. **What you'll do** - Lead daily operations of a team of KYC Analysts - Coach and develop team members through skill-building initiatives - Identify and propose process improvements for operational efficiency - Measure team KPIs and ensure performance targets are met **What they're looking for** - Strong people management and team leadership skills - Experience in KYC operations and customer due diligence - Ability to handle complex, high-risk cases and escalations - Knowledge of regulatory environment and risk management **Details** - Location: São Paulo, Brazil - Type: Full-time - Salary: null
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