KYC Operations Agent with Dutch

**KYC Operations Agent with Dutch at SumUp in Sofia, Bulgaria** **What you'll do** - Review and process verification cases for new and existing merchants - Meet daily case targets while maintaining high quality standards - Work with senior agents to learn and handle cases with confidence - Navigate internal tools and databases to gather and validate merchant information - Flag unusual patterns or issues to team leads **What they're looking for** - Fluency in English and Dutch - Experience in KYC, compliance, or customer support is a plus - Comfortable working with databases and digital tools - Enthusiasm for learning new processes in a target-driven environment - Strong attention to detail and methodical approach **Details** - Location: Sofia, Bulgaria - Type: Not specified - Salary: Not specified