ERP Applications Analyst - Order to Cash

**IT Applications Support Analyst - Order to Cash at Gusto (San Francisco, CA)** **What you'll do** - Provide support for billing, O2C, and cash-reconciliation applications - Triage and resolve application issues within SLAs - Manage incident, problem, and change lifecycle in ITSM tools - Support month-end billing run and troubleshooting - Build AI and automation-driven solutions **What they're looking for** - Experience with billing and cash application systems - Skills in root-cause analysis and incident management - Knowledge of ERP and data integrations - Ability to work with AI and automation tools - Experience with ITSM tools like ServiceNow or Jira **Details** - Location: San Francisco, CA - Type: Full-time - Salary: null