Incident Operations Lead (EMEA/AMER)

Alpaca

Location: Remote - (EMEA/AMER), United States (Remote)

Incident Operations Lead (EMEA/AMER) at Alpaca (Remote - EMEA/AMER) **What you'll do** - Build and lead the team that commands Alpaca's most critical incidents - Develop severity models, escalation paths, and 24x7 coverage - Recruit and certify Incident Commanders across regions - Conduct game days, tabletop exercises, and simulations to keep team sharp **What they're looking for** - Experience leading incident response teams - Ability to work across boundaries with engineering, SRE, Risk, and communications - Strong understanding of financial services reliability requirements - Experience building and managing 24x7 operations **Details** - Location: Remote - (EMEA/AMER) - Type: Not specified - Salary: Not specified

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