Head of Consumer Operations

**Head of Consumer Operations at Blockchain.com in Malta** **What you'll do** - Own end-to-end financial operations for consumer business - Define and manage SLAs for operational metrics - Build and maintain documented SOPs and control framework - Lead incident response for operational disruptions **What they're looking for** - Experience with large-scale financial operations in regulated environment - Leadership experience building and scaling operations teams - Knowledge of AML, fraud prevention, and KYC controls - Ability to develop scalable processes and automation **Details** - Location: Malta - Type: Not specified - Salary: null