Head of Borrower Success
Upstart
Location: United States | Remote, United States (Remote)
**Head of Borrower Success at Upstart in United States | Remote** **What you'll do** - Lead Borrower Success leaders and international vendor partners supporting borrowers across chat, phone, and email - Establish consistent performance management, coaching, and quality frameworks - Use operational data and reporting to identify opportunities for improvement **What they're looking for** - Experience leading teams and managing vendor partnerships - Strong background in customer experience and operations - Ability to develop teams that deliver consistent results in complex environments **Details** - Location: United States | Remote - Type: Not specified - Salary: Not specified
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