Global Customer Insights Lead
Airwallex
Location: UK - London, United Kingdom
**Global Customer Insights Lead at Airwallex (UK - London)** **What you'll do** - Establish the company's definitive source of truth for customer understanding - Own global NPS and customer insight agenda - Build and lead a high-performing insights team - Define how AI can be applied to scale research and feedback analysis **What they're looking for** - Curious, rigorous thinker who thrives at intersection of data and narrative - Experience with both qualitative and quantitative research methods - Strong strategic thinking and leadership abilities - Experience working with Product and senior leadership teams **Details** - Location: UK - London - Type: FullTime - Salary: null