Genesys WFM/Dialer Manager
Lendbuzz
Location: Remote, United States
**Genesys WFM/Dialer Manager at Lendbuzz (Remote)** **What you'll do** - Configure, manage, and optimize Genesys Cloud CX platform - Ensure efficient call routing and workforce scheduling - Monitor real-time performance and adherence - Collaborate with teams to implement strategic campaign enhancements **What they're looking for** - Experience with Genesys Cloud CX platform - Knowledge of workforce management and dialer systems - Ability to maintain regulatory compliance - Skills in data analysis and operational optimization **Details** - Location: Remote, United States - Type: Full-Time - Salary: null