Genesys Platform Program Lead
Chime
Location: Remote, USA, United States
Genesys Platform Program Lead at Chime, Remote, USA **What you'll do** - Own solution architecture for Genesys Cloud CX. - Validate architectural decisions and manage vendor relationships. - Drive platform effectiveness through data and continuous improvement. - Lead complex initiatives and ensure governance. **What they're looking for** - 5+ years in contact center platform operations. - Experience in technical program management. - Strong understanding of Genesys platform and integrations. **Details** - Location: Remote, USA