Genesys Engineer
Upgrade
Location: Phoenix
**Genesys Engineer at Upgrade in Phoenix** **What you'll do** - Design, implement, and support contact center solutions on Genesys Cloud - Lead and execute projects critical to contact center growth - Partner with Operations, Business, and Technology teams - Evaluate and recommend new Genesys capabilities **What they're looking for** - 5+ years of experience with Genesys Cloud - Strong understanding of contact center technologies - Experience with customer service operations - Ability to troubleshoot and resolve platform issues **Details** - Location: Phoenix - Type: Hybrid (Tuesday-Thursday onsite) - Salary: null