Director, Travel Agency Partnerships

Director, Travel Agency Partnerships role at Upgrade in Toronto, leading the Flex Pay Agent Program. **What you'll do** - Own and execute the Agent Program strategy through marketing, incentives, and awareness campaigns - Define and track key performance metrics to optimize program effectiveness - Build and deepen relationships with top Agency Partners to expand program value - Shape the program's commercial direction and modernize operational models **What they're looking for** - Deep expertise in the Travel Advisor and Call Center ecosystem - Proven track record of building high-performing teams and executing growth strategies - Data-driven mindset with strong relationship management skills - Superior project management and communication skills **Details** - Location: Toronto, Canada (Remote)