Director, Learning and Development - Operations

**Director, Learning and Development - Operations at SoFi (Remote)** **What you'll do** - Drive complete L&D program strategy aligned with member experience goals - Mentor a team of Senior Managers to foster creative collaboration - Manage the Operational Learning Library across various stages - Integrate AI tools to refine knowledge databases and streamline processes - Cultivate continuous learning culture for managers and contributors - Supervise administrative training duties and report on program impacts - Collaborate with enterprise L&D partners to maintain organizational alignment **What they're looking for** - Bachelor's degree (Master's preferred) in relevant field - 8+ years managing teams within Operations across multiple business groups - 10+ years in L&D or talent development with focus on training design - 8+ years in banking or fintech sector - Experience utilizing AI tools for learning pathways and performance assessments **Details** - Location: Multiple locations including remote - Type: Not specified - Salary: Not specified