Customer Support Analyst
Airwallex
Location: AU - Melbourne, Australia
**Customer Support Analyst at Airwallex in Melbourne** **What you'll do** - Serve as primary contact for customers via email and phone - Address diverse queries with empathy and professionalism - Communicate product knowledge and updates clearly - Drive operational change and improve customer experience **What they're looking for** - Strong communication and problem-solving skills - Analytical mindset with attention to detail - Passion for customer experience and operational excellence - Ability to identify patterns and improve processes **Details** - Location: Melbourne, AU (Remote) - Type: FullTime - Salary: null