Customer Support Agent - HU
SumUp
Location: Berlin, Germany, Germany
**Customer Support Agent - HU at SumUp in Berlin, Germany** **What you'll do** - Support Hungarian and English-speaking merchants across chat, email and phone - Listen to merchant problems and find practical solutions - Flag patterns and suggest improvements to processes - Work with colleagues across departments to resolve issues quickly **What they're looking for** - Excellent spoken and written skills in Hungarian and English - Strong communication skills and ability to explain technical issues simply - Customer-oriented mindset with enthusiasm for helping people - Ability to stay calm and solution-focused in demanding conversations **Details** - Location: Berlin, Germany - Type: Full-time - Salary: null
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