Customer Support Agent- DE
SumUp
Location: Barcelona, Barcelona, Spain, Spain
Customer Support Agent for the German Market at SumUp in Barcelona, Spain. **What you'll do** - Be the first point of contact for German merchants via calls, emails, and chats. - Manage and resolve customer requests efficiently across various topics. - Collaborate with internal teams for smooth resolutions and process improvement. - Continuously learn about products to provide accurate support. **What they're looking for** - Fluent in German and English (C1 or above). - Passionate about helping people and solving problems. - Curious and eager to learn in a fast-paced environment. - Flexible with a rotating schedule and open to new challenges. **Details** - Location: Barcelona, Spain (On-site) - Type: Not specified