Customer Success Performance Insights Analyst
Justworks
Location: New York, New York, United States
Customer Success Performance Insight Analyst at Justworks in New York, New York. **What you'll do** - Own operational maintenance of Rippit, including dashboards and metrics. - Act as primary liaison with Rippit support for troubleshooting. - Design and implement LLM prompts for QA automation. - Evaluate AI-generated chatbot outputs for accuracy. **What they're looking for** - Data-driven operator with customer experience expertise. - Strong analytical and technical skills. - Ability to work cross-functionally with various teams. - Curiosity about emerging technologies, especially AI. **Details** - Location: New York, New York, United States - Type: Not specified - Salary: null
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