Customer Success Manager

**Customer Success Manager at Coalition in Provo, UT** **What you'll do** - Ensure customers receive assistance from internal teams - Answer inbound customer questions via chat, email, and phone - Support training and onboarding for team members - Educate customers on Coalition's products and platforms **What they're looking for** - 3+ years in customer-facing support or success role - Experience coaching or mentoring peers in high-volume environment - Ability to create or improve training materials - Strong interest in learning insurance industry quickly **Details** - Location: Provo, UT (On-site) - Type: Not specified - Salary: null