Customer Operations Manager
Persona
Location: San Francisco
The Customer Operations Manager role at Persona in San Francisco focuses on developing and scaling customer success strategies. **What you'll do** - Define and implement lifecycle processes to support customer outcomes. - Optimize existing processes and go-to-market tools for efficiency. - Curate content and playbooks for customer engagement. **What they're looking for** - Expertise in developing organizational strategy and processes. - Ability to work cross-functionally and tackle new challenges. - Strong analytical skills to drive process optimization. **Details** - Location: San Francisco, CA, Remote - Type: Full-Time