Customer Enablement Manager

**Customer Enablement Manager at Mural (United States Remote)** **What you'll do** - Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences - Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones - Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations - Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps **What they're looking for** - 3+ years of experience in customer education, instructional design, or scaled Customer Success, ideally in B2B SaaS - Proven ability to design modern learning experiences using microlearning, scenarios, and social learning principles - Strong content creation skills with the ability to simplify complex product workflows into actionable learning assets - Data-informed mindset with comfort using product and learning metrics to drive program improvements **Details** - Location: United States Remote - Type: FullTime - Salary: null