Customer Care Manager - Account Management (Security & Administration)

**Customer Care Manager - Account Management (Security & Administration)** at Qonto in Barcelona **What you'll do** - Own client tickets end-to-end: Solve problems across chat, email, and occasional video calls for non-VIP clients in the French market - Dig into the details: Investigate account activity, company profiles, and transaction history to find the right answer - Go beyond the obvious fix: Proactively recommend products or solutions based on client needs - Partner with Product and Tech: Help resolve bugs and feature requests that need cross-functional problem-solving **What they're looking for** - Customer-facing experience: You've worked directly with clients before, in customer care or a similar role - Shar **Details** - Location: Barcelona - Type: FullTime - Salary: null